Matchday Guide | Chicago Fire vs. New York City FC | Sunday, Aug. 21

Chicago Fire FC returns to SeatGeek Stadium this Sunday for a matchup with New York City FC, set to kick off at 5 p.m. CT.

Fans planning to attend Sunday’s match are encouraged to read through all of the below items and the A-Z guide that follows to get familiar with SeatGeek Stadium policies, parking, and safety, as well as additional highlights of fun things to expect throughout their experience in our Matchday Guide, presented by The Blackstone Hotel:

KEY INFORMATION:

• Parking lots open at 2 p.m. CT C
• Parking is $25 (Cash or Mobile Parking Pass, CREDIT CARDS ARE NOT ACCEPTED)
• Gates open at 3:30 p.m. CT
• Burnham Downs is located inside Gate C, and opens at 3:30pm

PRE-PURCHASE YOUR PARKING: Fans are strongly encouraged to pre-purchase their parking passes in order to ensure a more seamless entry on matchday. Parking passes can be purchased online for $25 by clicking here.

SEATGEEK STADIUM BAG POLICY: All persons and their possessions entering the stadium are subject to a visual search. We encourage all guests to travel light and not bring any unnecessary items into SeatGeek Stadium. Only bags that are 14"x14"x6" or smaller will be allowed into the stadium, including backpacks.

RIDE PUB TO PITCH: Pub to Pitch is back to make it easy for Fire fans to get to SeatGeek Stadium from across Chicago with three locations:

• Heineken Pub97 at Fire Pitch (3626 N Talman Ave, Chicago, IL 60618)
• Roots Pizza (1924 W Chicago Ave, Chicago, IL 60622)
• One City Tap (3115 S Archer Ave, Chicago, IL 60608)

Enjoy 10% off on drinks pre and post-match at the bar, an on-bus raffle for some Fire swag, and a free pint on the bus while you ride to the match. Click here to view purchase options.

MOTOROLA FLAG GIVEAWAY: Be sure to grab one of this weekend’s special blue Fire flags emblazoned with the Club’s crest on your way into SeatGeek Stadium, courtesy of Motorola. Only 10,000 are available, so get in early and claim one of your own. 

50/50 RAFFLE: Illinois residents can participate in the Chicago Fire's 50/50 raffle online! Entry begins 24 hours before kickoff at Fire5050.com or within the CFFC Mobile App. Play for your chance to win while supporting the work of the Chicago Fire Foundation.

A-Z GUIDE: Use the below A-Z guide as a reference for any questions related to your matchday experience at SeatGeek Stadium including things like ADA accessibility, guest services, prohibited items, tailgating, and more. For additional questions on Sunday’s match, contact our team of representatives at 888-MLS-FIRE.

ADA Guest Drop-Off/Pick-Up

Guests with disabilities may be dropped off at the stadium arch in the east parking lot outside Gate D. Accessible entrances with elevators are at Gates D & E and a ramp is located inside Gate C.

Wheelchairs (for escort purposes only) are available at the stadium gates and at Guest Services Booth, located on the main concourse behind Section 128. Guests may also call in advance of an event by contacting Guest Services at 872-710-0790.

ADA Guest Parking

Guests with disabilities may park in the designated ADA parking section, just between Gates C and D. A state issued Persons with Disabilities license plate or an ADA hang tag placard must be visible to the police and parking attendants, and the person to whom the placard or license plate is registered must be an occupant of the vehicle in order to park in the ADA parking section.

Address

SeatGeek Stadium is located at 7000 S Harlem Avenue in Bridgeview, Illinois. (Will include google map embed here)

Alcohol Policy

Our goal is to promote responsible alcohol service and enhance guest safety and enjoyment. SeatGeek Stadium staff is trained in responsible alcohol management.

Rules and Regulations governing alcohol management at SeatGeek Stadium:

• Alcohol may not be brought inside the stadium
• Any person found inside the building with alcohol not purchased in SeatGeek Stadium is subject to immediate ejection
• A person may not enter the venue in an intoxicated state. Intoxication in a public place is a criminal offense. Any person found on the property in an intoxicated state shall be removed from the premises
• Any person purchasing, possessing, or consuming alcohol must be 21 years old or older and be able to produce acceptable photo identification proving their age
• Acceptable forms of identification at SeatGeek Stadium are: valid driver's license, military identification, valid passport or government issued identification card

While we always strive to provide the most accurate information regarding SeatGeek Stadium policies, alcohol policies are subject to change without notice. Please contact Guest Services at 817.710.0790 with any questions.

ATMs

ATMs are not present at SeatGeek Stadium. For the nearest ATM, please visit a business in the shared parking lot of the stadium.

Bag Search

All persons and their possessions entering the stadium are subject to a visual search. We encourage all guests to travel light and not bring any unnecessary items into SeatGeek Stadium. Only bags that are 14"x14"x6" or smaller will be allowed into the stadium, including backpacks.

Children's Entry

All children 2 years old and older require a ticket to gain admission to Chicago Fire matches.

First Aid Stations

The Family Restroom is located on the east concourse behind section 128. 

Food & Beverages

Outside food and beverages are not allowed into SeatGeek Stadium.

For your convenience, there are several concession stands and carts located on the main 

Gate Info

Gates will open 90-minutes prior to kickoff. All Suite, Fieldside, Club & Second Star Club seat holders may enter at Gate D.

Guest Services

Our Guest Services representatives are available to assist you with any questions, issues or concerns during your visit. Representatives can be found at the Guest Services booth on the main concourse behind section 128 on the east side of the stadium.

Lost and Found

All lost and found items will be reported or turned in to the Guest Services Booth (located behind Section 128).

Lost Children

Lost children are encouraged to report to Guest Services located on the main concourse behind section 128. Separated parties should seek the assistance of any stadium employee, security personnel, or usher.

Merchandise

Official Fire Merchandise is located on the main concourse in Section 123, Section 128 and inside Gate C.

Prohibited Items

For safety reasons, fans will be refused entry if they are in possession of prohibited items. Illegal items will be confiscated and turned over to the police. If a guest is found inside the stadium with prohibited items, the items will be confiscated and the fan may be ejected from the facility.

The following items are not permitted in SeatGeek Stadium:

• Aerosol Cans
• Alcohol or Illegal Substances
• Balloons and Beach Balls
• Backpacks
• Cameras with Lenses or Lens Attachments over 6”
• Confetti
• Coolers or Ice Chests
• Drones
• Fireworks, Flares or Smoke Bombs
• Hoverboards
• Large Bags and Purses (limit: 14"x14"x6")
• Laser Pointers
• Noisemaking Devices (i.e. whistles, air horns, vuvuzelas)
• Outside Food and Beverages
• Poles to Display Banners, Flags, etc.
• Pets (Note: exception for certified service animals)
• Selfie Sticks
• Umbrellas
• Video or Recording Devices and Tripods
• Weapons
• Any Other Item Deemed to be Inappropriate or Dangerous by Stadium Staff

Re-Entry Policy

SeatGeek Stadium has a "no re-entry" policy during events. Guests who wish to return a prohibited item to their vehicle or need to exit and re-enter due to a personal emergency (i.e. to retrieve medicine from their vehicle) must first make contact with a Guest Services Supervisor to make arrangements.

Restrooms

Restrooms are located throughout the Main Concourse and Family Restroom is behind Section 128.

Rideshare

Rideshare services will be allowed to pick-up/drop-off guests between parking lot gates S2 and S3 off of 71st Street on the east side of the stadium. Expect delays due to heavy event day traffic.

Security

Security personnel wearing red are located throughout the stadium. If you are experiencing a problem with another patron or have a safety concern, please do not take matters into your own hands. Bring the situation to the attention of the nearest stadium staff member. 

Smoking

SeatGeek Stadium is designated as a non-smoking facility by Illinois state law. Smoking is prohibited in the seating areas, the stadium concourses, on the balconies of Suites and any other enclosed areas. Smoking is ONLY permitted in designated smoking areas in the SeatGeek Stadium plaza near Gate C.

Strollers

In order to prevent potentially dangerous situations, concourses, stairs, aisles, and other common areas may not be blocked by parked strollers. Strollers may be checked at the Guest Services booth located behind section 128 as space permits.

Tailgating

Tailgating is permitted before the match as long as it is conducted in a safe and respectable manner. Activities must comply with proper fan decorum. Please adhere to the following policies as it relates to tailgating:

• No glass bottles
• Douse all burning charcoal and dispose in Hot Coals Only bins
• No ball playing or Frisbee throwing
• Please set your grills, coolers, etc. in front of or behind your vehicle
• Tailgating set-up must not interfere with free flow of traffic
• No kegs or bulk quantities of alcohol
• Outside food and beverage is not permitted inside the stadium
• One car = One parking space
• Please bag and properly dispose of your trash
• Outside caterers not permitted
• Sale of food/beverage is not permitted
• No open flames
• Post-event tailgating is not permitted

​Ticket Office

The Ticket Office will be open three (3) hours prior to the event and is located on the east side of the stadium at Gate D. The Advance Ticket Sales Window is located next to Guest Services and is open during events to purchase tickets for upcoming events.

Ticket Policies

During any event, every person in the facility (with the exception of children under the age of 2 years old sitting in adult's laps) must be in possession of one of the following:

• A valid event ticket
• A valid team/event/league credential
• A valid stadium ID or credential for on-duty working staff

Umbrellas

Umbrellas are not permitted inside of SeatGeek Stadium as they interfere with other guests enjoyment of the match. Security on matchdays will request that you return your umbrella to your vehicle, otherwise it will be confiscated at the gate.